Privacy Policy

This Privacy Policy explains how SHRI NATH AND COMPANY ("we", "us") collects, uses and safeguards information when you use our website shrinathandcompany.com and submit product or contact enquiries.

1. Information we collect

We only collect information you voluntarily provide through our enquiry and contact forms, such as:

• Your name and (optionally) company or organization name
• Email address and mobile number
• Product category, product/model, quantity, intended use and delivery city
• The message or requirement details you type
• Your consent choices (enquiry-processing contact and, separately, optional marketing consent)

2. Purpose of collection

We use this information solely to respond to your enquiry, prepare quotations, understand your requirement and communicate with you about the products or services you asked about. We do not sell your personal information.

3. How enquiries are delivered

Form submissions are sent directly to our official email inbox (Contact@shrinathandcompany.com) using PHPMailer over a secure mail connection. Enquiries are not stored in a website database or written to files on the web server by the form system. Technical protections include validation, CSRF tokens, spam (honeypot) filtering, rate limiting and output escaping.

4. Marketing communications

Marketing and promotional messages (via RCS, WhatsApp, Email and SMS) are sent only if you explicitly opt in through the separate, optional consent checkbox on our contact form. Marketing consent is unchecked by default and is independent of cookie consent. You can withdraw marketing consent at any time by replying STOP to applicable messages or by emailing Contact@shrinathandcompany.com.

5. Cookies

We use essential cookies for core functionality, security and to remember your consent preferences. Optional analytics and marketing cookies are only used with your consent. See our Cookie Policy and the "Manage Cookies" option in the footer to change your choices.

6. Data protection & retention

We apply reasonable technical and organisational measures to protect the information you submit. Enquiry emails are kept in our business inbox only as long as needed to serve your request and any legitimate record-keeping purpose, and are not used for unrelated purposes.

7. Third parties

We use trusted third-party services such as our web host, mail delivery infrastructure, Google Fonts, Bootstrap/Font Awesome CDNs and Google Maps for the location embed. These services may process limited technical data (such as IP addresses) as described in their own policies.

8. Your choices

You may choose not to submit a form, decline optional marketing consent, or manage cookie preferences. To ask about, correct, or request deletion of information you have shared with us, contact us using the details below.

9. Contact